Using a standard phone line might sound like a great idea. After all, the telecommunications infrastructure has been with us for centuries. However, alternative solutions seem to have been growing in popularity, and VoIP services are one of them. But why is that the case?
While there are some similarities between landlines and VoIP services, there are many differences between them that make many companies choose the latter rather than the former. The most notable examples include the costs of VoIP services and the flexibility that they can provide you with.
If you want to learn more about VoIP and why it is better than making use of a standard phone line, then read on!
Costs
If you have very little to no understanding of VoIP technology, then it might be difficult for you to see that it is more cost-efficient than standard phone services. Firstly, you do not need to buy any additional equipment, and you do not need to pay for international calls.
This is because VoIP makes use of your internet connection instead of relying on a landline. Instead, your calls are carried over a network of computers. This means that you can save not only money but also time.
When it comes to the additional costs, most VoIP services do not charge any additional fees. You just need to pay for a monthly subscription. In some cases, companies might decide to make special offers available for customers who rely on VoIP services and want to invest in more advanced features, such as conference calls.
Reliability
Traditional phone services can be unreliable. If there is a power outage, you might lose access to all of your communication tools. As successful communication is often the key to the productivity of your business, it is a significant downside of regular landlines. But this is not the only one that you might find yourself dealing with if you use them.
Physical Damage
Many traditional phones break thanks to physical damage, which is usually caused by the user dropping the phone. When that happens, you are forced to buy a new phone, which can be quite costly. But there are many better alternatives that are resistant to damage!
High Costs
Traditional phones can cost a lot of money. If you use them in a large company, you may need to upgrade the software on a regular basis, which can make you spend even more money. Fortunately, you will not have to think about such things if you switch to VoIP!
VoIP comes with numerous useful features that traditional phone services have no access to, such as conference calls. On top of that, the software that it comes with can be used quickly and efficiently without you having to leave your desk. Quite convenient, right?
Features
Traditional phone systems tend to feel quite limiting when it comes to their features. But that will not be the case with VoIP! There are quite a few different features that you could possibly choose from.
For example, you can use call queuing and call recording, as well as conference calls. On top of that, they come with additional security features that most phone companies do not bother with looking into.
It is also worth mentioning that a VoIP system is great if your business is growing. You can easily expand your network of phones as your needs change, even if your company works in a few different locations.
Maintenance
Traditional phone systems need to be serviced at least once a year. Because of that, you are forced to deal with additional expenses. But if you decide to go for VoIP services, there is no maintenance involved. They run on their own servers and their own software. Ultimately, this makes them a much cheaper and better option for your business.
The Bottom Line
VoIP services have been around for quite a long time. They have started getting all of the attention that they deserve very recently. In the past, office managers and chief executive officers were doubtful when it comes to their superiority over traditional, landline-based phone systems. But thanks to the COVID-19 pandemic, many companies have started to make their employees work remotely. As a result, many employers have begun to search for new and effective ways to streamline and unify their communications methods.
As it turned out, the solution was right in front of them this whole time. VoIP services allow workers to be part of a unified communications system, no matter where they are. Additionally, it lets business owners and office managers lower their bills and makes it so that they do not have to bother with equipment servicing and repairs.
Taking all of this into consideration, it is safe to say that even after the return of most workers to their offices, VoIP phone services are here to stay. If your company still makes use of traditional phone services, consider switching to VoIP today!
