Launching on Sept. 6, Princess Upgrade is a bid-based system, in partnership with PlusGrade, that allows guests the opportunity to secure a coveted upgrade – to oceanview, balcony, deluxe balcony, mini-suite and even a full suite.
Upgrades will be available initially on five North America-based ships (Caribbean Princess, Discovery Princess, Enchanted Princess, Regal Princess, and Ruby Princess), with plans to roll out fleetwide by the end of October.
“Upgrading is a popular request from our guests and we’re pleased to deliver a process that lets them improve their stateroom category by making an offer that fits their budget and lifestyle.
– Princess President John Padgett
The Princess Upgrade process is simple—once the sailing is within the Final Payment period and full payment has been received, guests will receive an invitation to take part in the program and submit a bid – they can bid on any stateroom category that is above the one they are currently booked in. Guests can change or cancel their bid any time before it is accepted.
If for any reason Princess guests miss the Princess Upgrade invitation e-mail, there will be a link on princess.com so they can initiate the process without going through the e-mail.
How Does Princess Upgrade Work?
- Check whether your cruise is eligible for bidding on an upgrade.
- Browse through the upgrade options available and place your bid(s) to upgrade your stateroom on your upcoming cruise. Making a bid on multiple staterooms will increase your chances of being upgraded, but you’ll only pay for one.
- Get notified via email if your request for an upgrade has been approved. If your bid is accepted, you’ll be charged for the upgrade. If not, you’ll enjoy the stateroom you already have and won’t be charged anything additional.
Your bid is priced per person and based on two guests per stateroom for the length of your cruise. 3rd and 4th guests in a stateroom are upgraded without additional cost.
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