Rideshare services like Uber and Lyft have become integral to the transportation landscape of Oakland, providing convenience for city residents and visitors alike. However, with the increasing use of these services, the chances of being involved in a rideshare accident also increase. If such an unfortunate event occurs, it’s crucial to know the steps to take immediately afterward to ensure your safety and protect your rights.

Ensure Safety First

Immediately after a rideshare accident, check whether you or anyone else involved requires urgent medical attention. If there are serious injuries, call 911 for an ambulance and police assistance. Even if injuries seem minor, it’s important to get evaluated by medical personnel as some symptoms may be delayed.

Report the Accident

The police will document the accident and file a report, which can be critical when making an insurance claim. Ensure you obtain the police report number and find out how to get a copy of the report once it’s filed.

Gather Evidence From the Accident

The Oakland car accident attorneys at Milanfar Law Firm recommend that you gather as much information at the scene as possible:

  • The rideshare driver’s name, contact information, and insurance details.
  • The vehicle’s make, model, and registration.
  • Names and contact details of other drivers involved and their insurance information.
  • Photographs of the accident scene, including vehicle positioning, damages, street signs, and any conditions that may have contributed to the crash.
  • Statements and contact details from witnesses.

Notify the Rideshare Company
Both Uber and Lyft have in-app features to report an accident. Use these features to alert the company that an incident has occurred. The rideshare company should also be able to provide insurance details for claims.

Understanding Insurance Coverage

Rideshare companies typically have insurance policies that cover accidents, but the coverage depends on the driver’s status at the time of the accident:
Driver Not Logged into the App: The driver’s personal insurance is responsible.

Driver Logged In, Waiting for a Ride Request: Limited liability coverage from the rideshare company may apply, along with the driver’s personal insurance.
During Rides: The rideshare company’s commercial insurance with its highest coverage limits applies.

Dealing with Insurance Companies

When it’s time to deal with insurance companies, proceed with caution:

  • Do not provide a recorded statement without legal advice. What you say can be used to minimize your claim.
  • Do not accept the first settlement offer. Initial offers are often low and may not cover all your expenses or potential long-term effects.
  • Understand the full extent of your damages. This includes current and future medical expenses, lost income, pain and suffering, and more.

Being involved in a rideshare accident can be a distressing experience, but taking the right steps can make a significant difference in your recovery process. Prioritizing safety, documenting the incident thoroughly, seeking medical and legal advice, and understanding insurance coverages are all essential. With these actions, you can navigate the aftermath of a rideshare accident more effectively and focus on your recovery.